Paying a parking fine
The penalty charge notice must be paid within 28 days from the date on which it is served. However, the payment is discounted by 50% (to £25 or £35) if paid within 14 days.
The quickest way to pay with a debit or credit card using our secure online payment system.
Alternatively you can pay your PCN by:
- automated phone line 0151 934 4697 (available 24 hrs a day, 7 days a week)
- Sefton Council main number on 0345 140 0845 (open Monday to Friday, 8am to 6pm)
- the payment slip to: Parking Services, PO Box 225, Bootle, L20 3WD.
- visiting a One Stop Shop in Southport, Cambridge Arcade, PR8 1DA or Bootle, 324-342 Stanley Road, L20 3ET
A penalty charge notice may be served by post if a civil enforcement officer has begun or completed the issuing process but has been unable to serve the penalty charge notice either because the vehicle has been driven away or someone intervenes to stop the officer from serving it.
The liability for paying the parking penalty lies with the owner of the vehicle, except for hire vehicles under a hire agreement.
The Council enforces parking restrictions within the borough under the Traffic Management Act 2004. More information is also available on the PATROL website.
If you wish to challenge the issue of a Penalty Charge Notice (parking fine) your appeal must be put in writing by completing the online form or in writing to
PO Box 225
If your appeal is received within 14 days from the date of issue and is unsuccessful the council will generally reinstate the discount payment terms.
If your appeal is received after that time the opportunity to pay the reduced charge will be lost.
Following the issue of a Penalty Charge Notice (PCN) the driver of the vehicle can make an informal challenge to the Council if they believe they have grounds for appeal. The Council will consider the appeal and will either:
- accept the appeal and cancel the PCN. In this case, no payment will be required
- reject the appeal and advise the motorist of the reason why the appeal has been rejected
If the informal challenge has been rejected by the Council, full details of how the registered keeper can make a formal representation will be stated in the letter. This is the last point at which the 50% prompt payment discount will be accepted.
If payment is not received (either following the issue of the penalty charge notice or after the rejection of an informal challenge) a notice to owner will be issued to the person registered by the DVLA as being the keeper of the vehicle.
Following the issue of the Notice to Owner the registered keeper has 28 days to either pay the charge or make formal representations to the council.