My Account will be temporarily unavailable from 6pm on 28th February until 5th March

Contact the council

New online 'My Account' service

System Downtime

Please note: Due to essential year end changes being applied, the 'My Account' service will be unavailable from 6pm on 28th February and will be back available by 5th March.

New Online 'My Account' Service

My account for Business Rates enables Sefton residents to view and manage their Business Rates account via a safe and secure online portal using a smartphone, laptop or desktop computer.

To register for your My account, you will need to enter the details as shown on your latest Business Rates bill or recovery notice. Once registered, you simply need to sign in to your account in future. 

You can now use our new My Account online service to:

  • view your up to date account information
  • check your balance, payments and bills
  • switch to paperless billing
  • update your contact details

To register for your My account you will need to enter the details as on your latest Business Rates bill or recovery notice.

If you do not wish to register, you can still use the online services to:

  • Pay by Direct Debit
  • Switch to Paperless Billing
  • Tell us that you have moved business premises
  • View landlord or agent services
  • Upload Evidence
  • Find the Rateable Value of a Business Rates property

My account for Council Tax or Business Rates enables Sefton residents and businesses to view and manage their Council Tax or Business Rates account via a safe and secure online portal using a smartphone, laptop or desktop computer.

When you register for My account you will be able to:

  • Access to your bills 24 hours a day, 7 days a week. All bills will be stored on the online account, eliminating the requirement to keep paper copies,
  • View and update your payment details instantly,
  • Apply for any Discounts or Exemptions that you may be eligible for,
  • Make changes to your account without needing to speak to the Business Rates team

 

Most changes reported via My account for Council Tax or Business Rates will be updated automatically resulting in speedier response times.

By registering for paperless billing you will have access to your bills 24 hours a day, 7 days a week. All bills will be stored securely on the online account, eliminating the requirement to keep paper copies.

Yes, the way that you receive your electronic bill is changing. You need to select the option “Yes” to paperless billing during registration.

Yes, you will be able to report changes in occupiers to any properties that you rent out to help ensure that the registered details at your property stay accurate.

Check your spam or junk folder within your email account and add donotreply@citizenaccess.sefton.gov.uk to your contacts or safe senders list.

The registration link is only available for 24 hours.  After this time, you will need to register again.  

To register for this service you will need to enter the details as shown on your latest bill or recovery notice. If you have any problems accessing the portal or if you have any queries about how to access and view information then you can contact Business Rate team on 0151-934-4360


Last Updated on Wednesday, February 28, 2024

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