Reporting a Flood

During periods of persistent heavy rain it is normal for drainage systems to back up due to the capacity of water and the system to hold the amount of rain fall. Normally the water will disperse within a short period of time after the rain has stopped.  

• Flooding means it has potential or a risk to flooding a property. This does not include driveways or footpaths.
• If there is no risk to a property i.e. if ponding/pooling is contained within the Highway then we would expect the water to disperse within a period of time (usually within 24hrs). If the water has not dispersed within 24hrs after the period of rain has stopped or the situation has changed then please report this.
• If there is a smell of foul sewage, please report this to United Utilities. You can find the contact details in the table below. 

It is important to report the right type of flooding to the correct risk management authority for the issue to be resolved effectively.

The North-West Flood Hub Website and the Environment Agency Main River Map provides information on how to distinguish between the different types of flooding. 

The table below provides the contact details for relevant risk management authorities.