Is your child starting secondary school in 2026? You have until 31st October to apply for schools of your choice.

Starting primary or secondary school in September 2026

Reporting a Flood

Blocked Road Drain or Gully?

Highway flooding is handled by Sefton's Highways Department. For urgent issues call 0345 140 0845 otherwise please complete Highway’s Online Form

During periods of persistent heavy rain it is normal for drainage systems to back up due to the capacity of water and the system to hold the amount of rain fall. Normally the water will disperse within a short period of time after the rain has stopped.  

  • Flooding means it has potential or a risk to flooding a property. This does not include driveways or footpaths.
  • If there is no risk to a property i.e. if ponding/pooling is contained within the Highway then we would expect the water to disperse within a period of time (usually within 24hrs). If the water has not dispersed within 24hrs after the period of rain has stopped or the situation has changed then please report this.
  • If there is a smell of foul sewage, please report this to United Utilities. You can find the contact details in the table below. 

 

It is important to report the right type of flooding to the correct risk management authority for the issue to be resolved effectively.

The North-West Flood Hub Website and the Environment Agency Main River Map provides information on how to distinguish between the different types of flooding. 

The table below provides the contact details for relevant risk management authorities.  

 

  Danger to Life 

 

 

  Emergency Services: Call 999 

 

   Main River &

   Coastal Flooding 

 

  Environment Agency Incident Hotline (24HR):

  0800 80 70 60 

 

   

   Sewer Flooding 

 

   

  United Utilities (North-West): 0345 672 3723 

 

   Surface Water on Roads

   (e.g., blocked road gully)  

   

  Sefton’s Highway Department:

  Urgent issues: Call 0345 140 0845

  Non-Urgent Issues: Highway’s Online Form 

 

   Surface Water (Other),

   Ground Water or

   Ordinary Watercourse

   Flooding 

 

  Sefton’s Flood Risk Management Team:

  Email flooding@sefton.gov.uk

  (include the flood location,

  photos & contact details)

 

 


Last Updated on Tuesday, October 21, 2025

Recite Me Button