Digital phone switch scam warning!

Heartless fraudsters targeting vulnerable Sefton residents over digital phone switch

Changes in Circumstances

It is important that you tell us about any change in your circumstances that affects your liability to pay rates. This would include:

  • A change of address to which your mail is to be sent
  • Changes in the leaseholder/owner of a property
  • Change in the occupier of the property
  • If you vacate the property
  • Any change that may affect your entitlement to any rate relief granted
  • Any change of use to the property, e.g. shop to wine bar

You can notify us of some changes through the ‘My Account Service’.

Or you can contact us by email at or by phone on 0151 934 4360 Monday, Tuesday, Thursday and Friday 9am to 4pm.

If you fail to tell us about such changes, it may result in you being overcharged rates or being sent a large retrospective demand.

Last Updated on Wednesday, April 24, 2024

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