Sefton is now classed as a Universal Credit full service area. This means that working age customers cannot make a new application for Housing Benefit (unless they fall into one of the exceptions categories). If you do not fall into one of the exception categories, any help with rent, must be met through Universal Credit instead.
Additionally, you cannot claim Housing Benefit if:
you have savings of £16000 or above (unless you are receiving Guaranteed Pension Credit).
you are a close relative of your landlord, who also lives with you.
you are claiming Universal Credit.
It is in respect of a property you have previously owned, in the last 5 years, unless you had to sell the property in order to continue living there.