Taxi licensing

Contacting the One Stop Shop in relation to taxi licensing queries

Contact is currently only available via email to taxiapplication@sefton.gov.uk Please ensure that you make it clear in the email subject line what the enquiry relates to and include any applicable expiry/renewal date (eg. EXP 01.01.22).  The Council receives a large volume of emails and in order to prioritise any urgent matters this should be made clear in the subject line so that these can be easily identified. Please note that any phone call you may receive from the One Stop Shop will be on a withheld number.

New tax regulations come into force on 4th April 2022

From 4th April 2022 you must complete a tax check to renew a taxi, private hire, taxi operator or scrap metal licence, or to apply for the same type of licence with a different licensing authority. We will not be able to process your application without your tax check code. You can complete this by visiting the gov.uk website - https://www.gov.uk/guidance/complete-a-tax-check-for-a-taxi-private-hire-or-scrap-metal-licence

Public Notice

High Court Declaration Proceedings concerning the obligations of private hire vehicle operators licensed under Part II of the Local Government (Miscellaneous Provisions) Act 1976.

UBL has commenced proceedings against the Council under Part 8 of the Civil Procedure Rules seeking the following declaration from the High Court:
In order to operate lawfully under Part II Local Government (Miscellaneous Provisions) Act 1976, a licensed operator who accepts a booking from a passenger is required to enter as principal into a contractual obligation with the passenger to provide the journey which is the subject of the booking.

The Court has now made an order for directions. The Court has directed that any person wishing to be joined to the claim must by apply by 4pm on 25 May 2022, serving the application notice on the parties at the same time. A copy of the Court’s order is attached to this notice.

Further details of the proceedings may be obtained by writing to UBL’s solicitors, Hogan Lovells International LLP (Julia.marlow@hoganlovells.com), copying the Council
(sian.edwards@sefton.gov.uk). The Council is not able to provide legal advice as to whether any party should seek to be joined in the proceedings.

 

14 04 2022 Notice (pdf 412KB)
11 05 2022 Notice (pdf 324KB)
1349620 CO11612022 ORDER (pdf 404KB)

The revised vehicle licensing process is detailed below. Please apply for your renewal licence as early as possible (28 days) before expiry. Processing of renewal vehicle licences may take at least 15 working days and the new licence may take several days to arrive by post. In order to keep the vehicle licence up to date, please apply for your renewal 4 weeks before expiry.

Vehicle Licensing Process

  • When your licence is due present your vehicle to a testing station to be tested in the normal way.
  • The testing station will provide you with a vehicle licence application form to complete or you can download one here.
  • Complete the application form ensuring up to date contact details such as name, address, email and telephone number are included.
  • Email the One Stop Shop (OSS) attaching a copy of the test certificate, V5, the vehicle insurance and the application form to taxiapplication@sefton.gov.uk and for all renewals you must indicate in the subject line of the email the expiry date of the license (eg. EXP 01.01.22). 
  • All applications will receive a confirmation email from the OSS when the licence application has been processed.
  • You will be contacted by a withheld number once your plate has be processed to advise you what you need to do next.
  • Owners of vehicles renewing should retain the old plates on the licensed vehicle and drivers should keep the confirmation email from the OSS, available at all times the vehicle is working, as evidence that the vehicle has a current and valid licence.
  • Owners of new vehicle licence applications should wait until the plates are received and affixed to the vehicle before commencing any work.
  • The plates will be posted to the address given on your application form.

Please find the licensing handbook here. 

Driver Licensing (Renewals) 

All renewal letters will be posted out to drivers and confirmation of the date and time of any appointment will be included in the letter.

If any driver fails to provide the required evidence during their appointment, a second appointment on the same day may be offered or your licence may be automatically lapsed as temporary licences will no longer be issued.

We must stress that this is an appointment-only service, and you are not allowed to drop-in to enquire about the renewal of your drivers licence.

All New Driver Applications

The temporary pause to new driver applications has now come to an end. While the temporary pause has been in place, we have received an extremely high volume of new driver applications that we will now review and consider for a Sefton licence.

If you have downloaded the new driver application form and have submitted all the documentation that is required to be licensed, we will contact you to make an appointment at either Bootle One Stop Shop or the Atkinson in Southport.

All applications will be looked at in strictly date order. We request that you do not contact us by telephone or by e-mail to progress your application as this will only delay how quickly we can process the applications that have already been received.    

Applicants for New Private Hire and Hackney Carriage Driver licences should download and complete the New Driver Application form. Once complete the application form and related copies of documents should be e-mailed to taxiapplication@sefton.gov.uk

Once received we will check all documentation and start the process. We will correspond with you by e-mail with the next steps in the application process.

To apply download the New Driver Application Form 

Operator Licensing

Any operator wanting to renew their licence (or any application for a new licence) should contact the Council via taxiapplication@sefton.gov.uk

Vehicle Screens

Vehicle screens are viewed like any other vehicle modification. If the installation of a screen does not adversely affect the safety or performance of a vehicle then they can be installed. For further advice on vehicle modifications please contact one of our approved testing stations – details of our testers can be found in the handbook.

The current government guidance on screens can be found on the Government website. 

Hackney Carriage Plate Owners

If any Hackney Carriage plate owner wants to put their licence/plate on hold then please contact the One Stop Shop via email TaxiLicensingadmin-Bootleoss@sefton.gov.uk with your request.

VRQ Level 2 Qualification in Transporting Passengers by Taxi and Private Hire

The Council is establishing an ‘Accredited Trainer Scheme’ to ensure that qualifications will only be accepted from genuine training organisations that achieve accredited status. The scheme will be open to any training organisation that satisfy the criteria. To apply, please contact us at taxi_licensing@sefton.gov.uk

Attendance at the One Stop Shop

Please note that all attendance at the One Stop Shop (OSS) is strictly by appointment only. Anyone attending without an appointment will not be seen. Any person becoming abusive or aggressive to staff within the OSS will likely be refused a licence.

Please also note that if you are waiting to arrange an appointment then a member of the OSS will contact you on a blocked/withheld/caller unknown number.

Once received we will check all documentation and start the process. We will correspond with you by e-mail with the next steps in the application process.

Driver Application Form (word 52KB)

 


If you are applying to be a new Sefton Taxi Driver, contact the Council Taxi Licensing Team by email to arrange an appointment. 

Applicants must attend their appointment with:

  • Your full driving licence [DVLA, EEC or Northern Irish] or your old-style paper licence. You must have held a licence for at least 12 months
  • 2 other documents from either Group 1 or Group 2 (as described for a Disclosure and Barring Service check)
  • A full list of all the addresses you have lived at in the last 5 years without any gaps
  • Details of your doctor. You will require a DVLA Group II standard medical. This can be completed by your own registered GP or a GP who has access to your medical records (not needed for horse omnibus or pedicab driver licences)
  • Your fees for the DBS check and DVLA referral
  • The details of the Sefton licensed Hackney Carriage Vehicle Licence Holder (Plate Number and address) that you intend to use

Please note: Applicants are no longer required to provide their own colour passport photograph. We will take a photograph of you during your visit which will be stored and used for licensing purposes only.

One Stop Shops

Bootle One Stop Shop located on 324 Stanley Road, Bootle, L20 3ET.

Southport One Stop Shop located within The Atkinson, Lord Street, Southport, PR8 1DB.

However due to Covid-19 we have had to make some temporary changes to the level of service we can offer during this time.

Bootle One Stop Shop is operating by appointment only during the hours of 9am to 5pm, Monday to Friday.

Southport One Stop Shop recently relocated from Cambridge Arcade to The Atkinson and is also by appointment only during the hours of 11am to 4pm, Monday to Friday.

If you require an appointment for either One Stop Shop please contact our Contact Centre on 0345 140 0845.

All vehicles must be tested for fitness by one of our appointed testing stations including a taximeter accuracy check. The vehicle test standards are provided in the Vehicle Preconditions document.

To apply for a new licence, applicants must attend a Sefton One Stop Shop, by appointment, and provide:

  • The vehicle pass certificate
  • Valid current proof of Public Hire Insurance cover for the vehicle
  • The vehicle registration document (or bill of sale for recently purchased vehicles)
  • The licence fee (this will vary depending on the licence type)

If your application is successful and payment is made the licence and plates will be issued.

One Stop Shops

Bootle One Stop Shop located on 324 Stanley Road, Bootle, L20 3ET.

Southport One Stop Shop located within The Atkinson, Lord Street, Southport, PR8 1DB.

However due to Covid-19 we have had to make some temporary changes to the level of service we can offer during this time.

Bootle One Stop Shop is operating by appointment only during the hours of 9am to 5pm, Monday to Friday.

Southport One Stop Shop recently relocated from Cambridge Arcade to The Atkinson and is also by appointment only during the hours of 11am to 4pm, Monday to Friday.

If you require an appointment for either One Stop Shop please contact our Contact Centre on 0345 140 0845.

When you receive your renewal reminder letter, complete the enclosed application form and put this with the documentation listed above (for a new licence) - including either a cheque or the receipt from the One Stop Shop payment kiosk - in an envelope provided at the reception desk at Bootle One Stop Shop, 324 Stanley Road, Bootle, L20 3ET (open Monday to Friday, 9am to 5pm).

Drop off applications may take up to 5 working days to process. You will then be notified when the renewed licence and plates are ready for collection. So please make sure your application is submitted well in advance.

You will also need to return your old internal and external vehicle licence plates when collecting your new plates.

One Stop Shops

Bootle One Stop Shop located on 324 Stanley Road, Bootle, L20 3ET.

Southport One Stop Shop located within The Atkinson, Lord Street, Southport, PR8 1DB.

However due to Covid-19 we have had to make some temporary changes to the level of service we can offer during this time.

Bootle One Stop Shop is operating by appointment only during the hours of 9am to 5pm, Monday to Friday.

Southport One Stop Shop recently relocated from Cambridge Arcade to The Atkinson and is also by appointment only during the hours of 11am to 4pm, Monday to Friday.

If you require an appointment for either One Stop Shop please contact our Contact Centre on 0345 140 0845.

Any horse drawn or pedicab omnibus vehicles are required by law to be licensed by Sefton Council to stand or ply for hire along permitted routes. 

At the present time the only approved routes are within the tourist areas in Southport. These vehicles must charge at separate fares (per passenger).

To apply for a new licence, applicants must contact the Council Taxi Licensing Team by email and notify us that you wish to apply for a licence.

You will then be contacted by Taxi Licensing who will arrange an appointment with you for your vehicle to be inspected by a qualified examiner.

Once your vehicle has passed its inspection, you will be required to produce:

  • A valid certificate of relevant insurance cover
  • Your Licence and Vehicle inspection fees (this will vary depending on licence type)

For Horse Omnibus vehicles only

  • A valid certificate of fitness issued by a specialist veterinary surgeon, for each horse that is to be used. [Each certificate remains valid for one year.]

If all the above is in order, you will be issued with a vehicle licence.

Any person who wishes to invite or accept bookings for private hire journeys from an address within Sefton is required by law to hold a licence issued by Sefton Council.

To apply for a new licence, applicants must contact the Council Taxi Licensing Team by email to book an appointment at a Sefton One Stop Shop, where you are required to bring:

  • Planning permission, or a letter from the planning department stating that you do not need planning permission. Apply for letter online.
  • The licence fee (this will vary depending on the number of licensed vehicles that you wish to use at any one time).
  • A Certificate of Incorporation if the application is to be made as a limited company.

If your application is successful and the name you wish to use does not resemble another then you will be issued with a licence and a copy of the Private Hire Operator's Conditions.

You will be required to keep records of every journey and are responsible for ensuring that the journeys booked are completed.

We can only issue a Private Hire Operators licence if the premises that you wish to operate from is within the area of Sefton.

One Stop Shops

Bootle One Stop Shop located on 324 Stanley Road, Bootle, L20 3ET.

Southport One Stop Shop located within The Atkinson, Lord Street, Southport, PR8 1DB.

However due to Covid-19 we have had to make some temporary changes to the level of service we can offer during this time.

Bootle One Stop Shop is operating by appointment only during the hours of 9am to 5pm, Monday to Friday.

Southport One Stop Shop recently relocated from Cambridge Arcade to The Atkinson and is also by appointment only during the hours of 11am to 4pm, Monday to Friday.

If you require an appointment for either One Stop Shop please contact our Contact Centre on 0345 140 0845.

All Hackney Carriage, Private Hire, Horse and Pedicab Omnibus Driver’s Licences Fees & Charges

Driver Licences

All Drivers   (One Year) £30

Application Fee (new drivers only)  £15

 

All Vehicle Licences

Private Hire (up to 8 years old) One year         £145

Private Hire (over 8 years old)  Six months      £84

 

All Hackney Carriages (up to 8 years old) One year  £145

Non-Metropolitan Hackney Carriages (over 8 years old) Six months      £84

Metropolitan Hackney Carriages (8-11 years old) One year £145

Metropolitan Hackney Carriages (Over 11 years old)  Six months      £84

Horse Omnibus (any age) One year  £130

Pedicap Omnibuses One year  £70

 

All Private Hire Operator’s Licences (Max 5 years)

 Operating 1-2 vehicles  One year  £37

 Operating 3-50 vehicles  One year  £180

 Operating 51-100 vehicles  One year £220

 Operating 100+ vehicles   One year £250

 

Miscellaneous Fees

Transfer of Hackney to Private Hire licence  £25         

Transfer of Private Hire to Hackney licence £25

Transfer of Licence holder - any vehicle  £25

Change of vehicle registration - any vehicle  £25

Duplicate licence (any type)    £15

Duplicate driver's badge or internal vehicle plate   £8

Duplicate external vehicle plate  £15

Enhanced DBS check  £50

DVLA driver licence check   £5

 

Solicitor & RTA Written Response Fees (Minimal)

Simple release of data  £50      

Complex release of data (charge per hour)  £80

 

All prices correct at January 2020.

Before granting a licence we require applicants to:

  • Undergo a Disclosure and Barring Service check; 
  • Undergo a DVLA Records Referral process; 
  • Pass the handbook-based Knowledge Test (Not needed for horse omnibus or pedicab driver licence) Knowledge Tests cannot be booked until 4 weeks have passed since the initial application;
  • Pass a British Driving Society test of competence with horse drawn vehicles (horse omnibus only);
  • Produce a satisfactory Medical Certification from their own registered GP or a GP with access to their medical records (We have adopted the DVLA Group II medical standard) 
  • Achieve the Vocationally Related Qualification in Transporting Passengers by Taxi & Private Hire (VRQ) (New Applicants).

If your application is successful you will then be required to pay a Licence fee. This will vary depending on licence type and length.

Sefton Council has a restricted number of Hackney Carriage Licences available (271) which are all currently allocated.

The Council maintains a waiting list for anyone wanting a licence should one become available. You can make an application for a licence at either Bootle or Southport One Stop Shop, but due to Coronavirus, restrictions mean you have to book an appointment with the Council Taxi Licensing Team by emailPlease note that it may be several years before a licence becomes available.

If you have already submitted an application then check your reference to find your position on the list below.

Position on list

Reference

1

081209

2

010710

3

300913

4

041113

5

040314

6

060314

7

250714

8

160914

9

110615

 

Please complete the online form to report an issue. 

We will investigate and take the appropriate action. If you have provided your contact details we will aim to respond within 15 days of your enquiry.

Private Hire Vehicles

The Council’s current handbook of conditions state that a private hire driver, upon finding any property in his vehicle, should take it to a Police Station within 48 hours or return it to the passenger. Since September 2015, Merseyside Police no longer routinely accept lost property. It is now the responsibility of private hire operators to deal with enquiries regarding lost property left in vehicles. If you have left property in a private hire vehicle then you should contact the operator as soon as possible.

Hackney Carriage Vehicles

The current byelaws relating to hackney carriages state that property should be taken to a Police Station within 48 hours. If you have flagged down a taxi in the street or used a vehicle at a rank it may not be possible to trace the hackney carriage you have travelled in without recording either the details of the vehicle or the driver. If the vehicle was pre booked you should contact the company or operator you made the booking through as soon as possible.

Sefton Council do not retain any lost property but if you are having difficulty getting items returned then please get in touch by using the online form in ‘how to complain about a Sefton taxi’ and we may be able to help. The current handbook will be updated in due course to reflect the current guidance.”

The Council has adopted Section 165 of the Equality Act which makes it an offence for drivers of designated vehicles to refuse to carry a passenger in a wheelchair unless that driver has a valid exemption.

The current list of designated wheelchair accessible vehicles is shown below along with guidance for drivers on their duties as well as an explanation of the reasonable mobility assistance that is expected. Details on the type and size of wheelchairs that are covered is also contained in the guidance.

 


Last Updated on Thursday, June 9, 2022

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