General information

General Information

Adult Social Care Market Position Statement

The Adult Social Care Market Position Statement is a document has been developed as a market facilitation tool for existing and prospective providers and partners who may be looking to establish services in Sefton or change the way their services are provided in order to deliver the outcomes that are really needed. We want to support people in the community to have choice and control over their lives and the outcomes they can achieve. 

Adult Social Care Market Position Statement (word 1.08MB)

Heatwave Advice

The Heatwave Plan outlines the responsibilities of health and social care organisations at different stages during a heatwave.

All social care providers are advised to plan ahead to ensure that care and support for people at risk can be accessed in the event of a heatwave.

It is providers responsibility to ensure that their settings plans and risk assessments are updated.

The Heatwave Plan for England remains unchanged for summer 2021. Additional actions may be needed due to COVID-19 and specific resources are available in the related links section.

Heatwave Advice For Health Professionals (pdf 233KB)

Community Equipment Amnesty

We are asking all care home and supported living providers across Sefton who have individuals that have been issued with community aids and equipment, and who no longer need or use this equipment, to return it to Sefton Community Equipment Stores

Read our full statement here 

PPE Guidance 

The North-West Science and Technical Advice Cell (STAC) Covid-19: PPE Guidance Document  Summary and FAQs can be found here.

Sefton Council’s PPE Guidance

Sefton Council’s PPE Guidance document can be found here

PPE Safety Alerts

Safety Alert - 22nd June 2021

Please find below a customer notice in connection to complaints made about PFF healthcare aprons SKU APRN0012.  These complaints have been identified as from the batches A351 2020, A352 2020 and A363 2020.

22nd June PPE safety alert (word 113KB)

Recommended action:

  • We ask that a review of any stock of this brand be undertaken and the batches as identified above be isolated and quarantined for collection.
  • Conduct a review of stock held in order to identify if the stated batches are within your inventory. Share this letter with all service providers that receive these products and ensure they also carry out a stock review. If the batches as stated are identified, please contact;
  • The company will then arrange collection and replacement of affected stock. This stock exchange must be identified and contact made with the provider between 22nd June and 6th July. This 2-week window has been facilitated by PFF and must run only within these allocated dates. If stock is found following these dates, then please contact:


Safety Alert - 23rd April 2021

If you have received the Dochem Type IIR mask – Product code 1A3100, (SKU MKTIIR0156 – MKTIIR0118) delivered on and around the 19-21 April 2021, please remove from your stock and not used until further notice. The Department of Health and Social Care letter below provides more information.

DHSC letter - PPE safety alert (pdf 235KB)

Important PPE Alert

It has been brought to our attention that there is a safety alert for the Type IIR Mask Cardinal Health.  Although these masks meet the breathability, filtration and splash resistance requirements of BS EN 14683, in light of ongoing monitoring, further complaints reported and testing from the manufacturer on the masks, the MHRA recommends that all lots of this product are disposed of locally.  These were the very first masks we had in stock at the start of the national supply and we do not have any more.  However, can we please ask that you check your stock and discard any you may have.  Any masks can be replaced from the stock at Bootle Town Hall by contacting

We have been advised that the product detailed below doesn’t meet the Health and Safety Executive  standards and is unsafe to use.  This is any eye protection that was distributed in 2 parts – separate frames to lenses.  Please check any equipment you have and remove this from your stock and contact to exchange for Visors. 

Tiger Eye Protector Product – Removal from the Supply Chain in respect of Covid-19 use

BSI at the request of the Health and Safety Executive (HSE) have carried out a test on Tiger Eye protective goggles and frames that originated from the Pandemic Influenza Preparedness Programme (PIPP) Stock purchased in 2009.

The test has shown the product does not meet the current requirement for splash protection required in BSN 166 (including certain testing requirements documented in BSN 168). 

Product details

Tiger Medical Products: Protective Goggles and Frames

Product Codes PG0001 – F and PG0001-K

Barcode for frames: 6948548400224

NPC for Frames (BTP083 and BTP403) and Lenses (BTP097, BTP404 and BTP439)

Trusts will want to consider reuse of appropriate eye protection in line with the guidance. If you now urgently require eye protection PPE for your organisation, please contact the National Supply Disruption Line on 0800 915 9964 for an urgent delivery.


Advice for staff

The current Infection Prevention and Control Guidance recommends that a full face shield or visor should be used when performing aerosol generating procedures (APGs). Staff in your organisation may already have used the above Tiger Eye Protector product for non AGPs. The risk from using it in direct patient contact when not performing AGPs is limited.

If staff have used the product when performing AGPs or if otherwise they have been exposed to droplets or splashes you should communicate this to HSE through the RIDDOR route


PPE Supplier List

This Independent Suppliers List for PPE is a list of all suppliers that we have been made aware of and that have approached Sefton Council during this time to offer PPE supplies. Please note that the details of these suppliers are unchecked.  Sefton Council takes no responsibility for the quality and cost of PPE equipment that is secured via these agents.  It is the responsibility as a care provider that you must ensure that PPE products and equipment supplied from the listed distributors is of the correct quality and compliance and all appropriate checks should be undertaken by the supplier and the provider to ensure safe use.

Find the list here 

Please note that you can still email if you have a critical need for PPE.

hortage of PPE – Pathway for Providers 

The PPE Flow Chart has been updated and can be found here.   

Please note that the normal route of supply should always be tried first. There is a limited supply of PPE (approximately 48 hours’ worth) that can be released from the central stock, as this is all that has been released for distribution nationally. 

Emergency Supplies

For emergency PPE, please visit the PPE Portal here.

Emergency requests for PPE particularly FFP3 masks still accessible through


Current evidence that direct and indirect contact, for example touching things or people then your face or eating, and droplets (from coughs and sneezes) are the main transmission routes and the personal protective equipment requirements reflect this. This guidance is likely to be updated as more is known about transmission of COVID-19.

Anyone working with people in the extremely vulnerable, shielded group, must wear gloves, apron and surgical mask, as a minimum. This is to provide protection to the shielded person. For provision of direct care (being within 2 metres) for anyone with symptoms, plastic aprons, fluid repellent face masks, eye protection and gloves are recommended. Where it is not possible to find out in advance if the individual has symptoms then PPE should be used.

Risk assessments must be carried out for different staff groups and they need to understand how to use any PPE recommended following the risk assessment.

It is important that staff know how to put on and take off PPE correctly so that it can protect them.

Donning and doffing guides can be found here.

A guide to helping prevent facial skin damage beneath personal protective equipment can be found here.

Standard infection prevention and control precautions are also vital, alongside PPE, this means paying extra attention to handwashing and environmental cleaning and making sure that the Community Infection Prevention and Control Team are contacted for advice whenever there is a resident with symptoms of COVID-19. 

Community Infection Prevention and Control Team - 0151 295 3036 

For Out of Hours - Public Health England Health Protection Team Cheshire and Merseyside - 0151 434 4819

Personal Protection Equipment (PPE) for paid and unpaid Carers

If you are providing personal care to someone outside of your household (paid or unpaid Carer) you should now consider using PPE to protect you and the person you are caring for, and Sefton Council are now able to offer a ready-made pack of PPE that will be provided free of charge. This includes protective gloves, disposable face masks, aprons and eye protection. This resource will be available until March 2022.

Information on when to use PPE and using it correctly can be found in this Public Health England guide. 

To order your PPE from Sefton Council, please email and make sure you clearly mark your email as “Carers Paid/Unpaid PPE”. Once your request has been received you will be advised of a date and time when to collect your PPE from three available collection points. 

Please let us know if you are unable to collect your PPE as soon as possible.

PPE Collection Points

Bootle Town Hall

Oriel Road


L20 7A


Southport Town Hall

Lord Street

Southport PR8 1DA


Sefton Carers Centre

27-37 South Rd


Liverpool L22 5PE


For those Carers without access to email, please call the Councils contact Centre on 0345 140 0845 who will pass your details on to the Emergency PPE contact.

Legionella Risk due to Building Closures

As buildings are closed during COVID-19, there is an increased Legionella risk if action is not taken. 

 As a general principle, outlets on hot and cold water systems should be used at least once a week to maintain a degree of water flow and to minimise the chances of stagnation.

 To manage the risks during non-occupancy, consideration should be given to implementing a suitable flushing regime or other measures such as draining the system if it is to remain vacant for long periods (see the HSE website)

See full PHE guidance here.

Last Updated on Wednesday, September 8, 2021

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