Care homes information

Care Home Testing Feedback

The Local Authority has been given responsibility for receiving feedback from Care Homes in relation to testing for COVID-19. If you are a care home and would like to leave feedback regarding testing for your staff or residents, please use the form below. Find the e-Form in the Do It Online section

Care Homes Information 

Visiting out of care homes to vote

The Department for Health and Social Care has issued supplementary guidance for people living in care homes regarding visits out of their home, to take effect from 4 May. Please find this guidance here:

Adult Social Care Residential/Nursing Fees Consultation   

Update 25/5

A letter has been sent to Residential and Nursing Homes to advise of the proposals to be submitted to the Cabinet Member for his consideration and decision.

2021.05.24 Sefton Care Home Fees Update Letter On Proposals (pdf 87KB)

The link to the Cabinet Members report and supporting documentation can be found in the related links section on this page.   


Care Homes during COVID 

The Alzheimer's Society have some guidance on care home visits during COVID. 

You can read it here 

Support to Care Providers

The Sefton Health and Social Care System has been providing ongoing additional support to providers since the outbreak of COVID-19.  The Local Authority and NHS colleagues continue to work together, offering a range of support measures to Care Providers.  This document outlines the details of the work so far and the forward plan for support.

The document can be found here 

The template can be found here

Resource Packs

Sefton Care Home Resource Pack.

Over the past couple of months, we have been sending care homes information and guidance to help manage the COVID-19 crisis.    So that this information is in one place, we have developed a Sefton Care Home Resource Pack, which is an interactive resource that covers the main topic areas and links to resources we feel are useful for care home staff.

The resource pack can be accessed here 

Mental Health Support Pack 

This support can be accessed here 

Public Health England Resource Pack

PHE have updated their Resource Pack for care homes with a confirmed or suspected outbreak of COVID-19. 

The pack attached includes key contact details, Action Cards for different scenarios, information posters and Frequently Asked Questions. 

As you are aware guidance is changing all the time and this Resource Pack is subject to change but we will always keep you informed with the most up to date information we have. The Resource Pack can be accessed here.

Infection Control Tips can be found here


 If any residents test positive for COVID-19 or have symptoms, please ensure you contact the Community Infection Control Team on 0151 295 3036 or if out of hours call the Public Health England Health Protection on-call 0151 434 4819 for infection prevention and control advice.

 If any staff have symptoms, they must self-isolate, following the household guidance and arrange a COVID-19 test.

It is also important that staff engage in the NHS Test and Trace Service and follow any advice they are given by this Service to isolate if they are identified as a contact of someone who has COVID-19. Information on the NHS Test and Trace Service, and arranging a test can be found here

Care Home Testing Pack (pdf 593KB)
Care Home Pre-Admission Swabbing Process (pdf 117KB)
Key Worker Community Swabbing Process (pdf 107KB)
Pre-Admission Swabbing Template (excel 13KB)
Testing Expansion Factsheet (pdf 163KB)
Employer Referral Portal User Guide (pdf 910KB)

Care and Support Provider Updates 

Below you will find the latest web versions of updates for care and support providers in Sefton, which have been shared with them directly. If you would like copies of these or past updates, please contact Jayne Vincent, Consultation and Engagement Lead by email 

Care And Support Provider Letter 3Rd SEPT 2021 Web Version (word 116KB)

Training Courses

Education and Training Programme for Care Providers

Sefton Council and South Sefton and Southport and Formby CCGs want to support you in whatever way we can during this crisis period and one of the ways was to develop the Education and Training Programme for Care Providers.  The document below highlights the key areas where there are free education and supporting resources available for you and your staff not only on a national level but what’s available locally here in Sefton.

The resources contained within this document are also available can be accessed via Sefton Council’s Learner Management System.  Further information explaining how to access the online version can be found on page 8 of the document. 

This document and the electronic version will be regularly reviewed to include updates as we receive them and will be shaped to meet your need. If you have any suggestions as to what else needs to be included please let us know by emailing Louise Kearney, Learning and Development Officer at

Education and Training Programme for Care Providers (word 31.06MB)

Mental Health Training

Find the MerseyCare training information for Mental Health support here

Taking Samples Guidance 

Please find attached the webinar slides relating to taking samples it includes links to guidance and a YouTube video on how to take samples.

The video on how to take a sample can be found here.  

The national guidance can be found here

Skills for Care COVID-19 Essential Training

The impact of COVID-19 has created an extremely challenging time for the social care workforce. Skills for Care have identified training that remains a priority during this period to ensure there is a skilled and competent workforce.  The training is on:

  • Care Certificate
  • Assisting and moving people
  • Health and safety awareness
  • Fire safety
  • Basic life support and first aid
  • Infection prevention and control
  • Food safety
  • Medication management
  • Safeguarding adults

Further information can be found here

Free courses

The following courses are free training courses and can be accessed through Sefton Council’s Learner Management System (MeLearning) 

  • Coronavirus Awareness E-Learning (10 mins) Access it now here. 
  • A run through of the NW Covid19 Care Home Guidance – Public Health England Webinar and Presentation (15 mins) Access it now here.  

If you haven’t registered before, please click the “Self-Register” button, located at the bottom left hand of the page.

For existing users, you will be asked to log in using your username and password.  If you have forgotten your password please click the “forgot your password” button and you will receive an email prompting you to change your password. 

 If you can’t remember your username and/or password, please contact Sefton Corporate Learning Centre on 0151 934 2872 or email   


Last Updated on Tuesday, September 7, 2021

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