Report a broken street light on the highway


  • If you want to report a broken street light or bollard you can do so  online by clicking the link on the right. If the situation is dangerous situations (e.g. electrical wires are exposed) please contact us (Mon-Fri 8am-4pm) on 0345 140 0845. If the emergency is out of hours (Weekends or evenings 4pm - 8am) call our Sefton Arc team on 0151 922 6107. 

  • We aim to fix reported issues within 5 working days, however, this is not always possible.  Any works that are not completed within 5 working days can be checked on the online form with your ref no you receive when reporting an issue.  You can always re-submit your issue ensuring that your e-mail or contact details are included so that a response may be provided if requested. Thank you for using our online form.