People should continue to put their bins out as normal until advised otherwise. We are prioritising refuse collection and we’re still operating as Business as Usual for the time being. We ask local people to please be patient with our teams as services may take longer than usual at this time. Please don’t contact us about a missed bin as the service may be running a day behind in some areas. Please be considerate when parking cars, allowing space for the bin wagons to get through, and please look after your neighbours and put their bins out for collection if they need support during this time.
Sometimes, collection is delayed by traffic, the weather or unforeseen circumstances.
Please ensure your bin is left out on the pavement before 6am on collection day
Ensure your bin handles are facing the pavement
Do wait until after 5pm on collection day before you report a missed collection or 8pm before you report a missed garden waste collection. We could be late, but on our way!
Report your missed wheelie bin collection online here
Report your missed hessian sack collection online here
Report your missed brown Euro bin collection online here
Report your missed yellow sharps box here.