How do I claim Universal Credit?

Universal Credit claims are made and maintained, online. See the Apply for Universal Credit link in the 'Do it online' area of this page.

If for any reason you have difficultly using the online claim form, or if you feel you need help with managing your Universal Credit claim online you can:

  • Contact the Universal Credit helpline on 0345 6000 723.
  • Drop in to Bootle/Southport One Stop Shop where our trained Universal Credit experts will be happy to help you with the digital application process.

If you do not have direct access to the internet in order to make, or manage, your online Universal Credit claim, you can visit one of the following locations to access our self-serve facilities:

Bootle

  • One Stop Shop, 324 Stanley Road, Bootle, L20 3ET (Open Monday to Friday, 9am to 5pm)
  • Job Centre Plus (9.00 – 5.00 each weekday, Wednesday at 10.00)

Crosby

  • Jobcentre Plus (9.00 – 5.00 each weekday, Wednesday at 10.00)

Southport

  • One stop shop Cambridge Arcade, Southport (Open Monday to Friday, 9am to 5pm)
  • Jobcentre Plus (9.00 – 5.00 each weekday, Wednesday at 10.00)

Kirkby

  • Jobcentre Plus (9.00 – 5.00 each weekday, Wednesday at 10.00)

All Sefton Libraries

 


Last Updated on 27 November 2017

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