Benefit and Council Tax Fraud

Benefit Fraud

The way Benefit Fraud is investigated has changed.

The Government has changed the way that Benefit Fraud, including Housing Benefit Fraud, is investigated.  From October 2015 the Department for Work and Pensions is responsible for investigating all Benefit Fraud in Sefton.

 This includes:

  • Income Support
  • Job Seekers Allowance
  • Disability Benefits
  • Housing Benefit

Sefton Council will no longer be able to investigate suspected Housing Benefit fraud. 

How to report Benefit Fraud

You can report suspected Benefit Fraud;

Online at:

By telephone:

Contact the National Benefit Fraud Hotline on 0800 854 440. Your call is free and confidential you do not have to give your name or address. Lines are open Monday to Friday 8.00am to 6.00pm.

By Post:

NBFH, PO Box 224, Preston PR1 1GP

Council Tax Fraud

You can still report suspected Council Tax Fraud to the Council

For example:-

  • Council Tax Reduction
  • Single Person Discount
  • Other Council Tax Discount and Exemptions

Online at:

By Post:  

Sefton Council PO Box 21, Bootle, Merseyside, L20 3US

Fraud and theft has an impact on the amount of Council Tax you pay and the amount of resources available to the community.

Sefton Council is committed to protecting the public funds it administers.

If you suspect that that someone has committed Council Tax fraud we will look into the matter. The information you provide will be treated in strictest confidence and the data you provide is totally secure. 

Last Updated on 10 March 2017

Rate this page

Be the first to rate this page!