Sports Comments and Complaints
Active Sefton Customer Service
At Active Sefton, we are constantly striving to exceed your
expectations in all that we do. As such, we appreciate all forms of
feedback from our valued customers and encourage you to contact us
in a number of ways as detailed below.
Our Customer Charter sets out the standards of service you can
expect to receive from Active Sefton at our leisure centres and
when attending any of our Active programmes.
You can read our policy in our Customer
Charter form which you can also use to complete and feedback
your thoughts, comments and views on our service.
Our Customer Charter is available from the Customer Area in all
Active Sefton leisure facilties and an online version which can be
completed and emailed back to us, can be found on our
Telling us your concerns
Have you received a fantastic service at one of the Active
Sefton leisure facilities or maybe you have a suggestion or comment
Although we hope you do not have to complain about any of our
facilities or services, if you wish to make a complaint, comment or
suggestion please use the online form.
This will be
forwarded to the Active Sefton team and you will receive a
reply as soon as possible.
If you require any information translated or made available in
an alternative format, all our Active Sefton leisure centres are
equipped with a service to offer this facility or you can contact
us direct and we will be happy to assist.
Last Updated on 7/15/2013