Homelessness

If you have nowhere to stay or if it is unsafe for you to return home, or you will be homeless within the next 28 days, you should contact the Housing Options Team immediately

Housing Options Team

Ground Floor

Merton House

Stanley Road

Bootle L20 3UU

Tel: 0151 934 3541

E-mail: housing.options@sefton.gov.uk

Opening Times:

Monday-Thursday 10 am to 4 pm

Friday 10am to 3 pm

Access the service out of normal office hours

For people who become homeless when our office is closed, Sefton Council's Health and Social Care Emergency Duty Team manages our out of hour’s service.

The service is for emergencies only and can give you general advice and will be able to assist you to find temporary emergency accommodation.

You can contact the Out of Hours service on 0151 920 8234

Monday to Thursday after 5.00p.m.

Friday after 4.15pm and any time at weekends and public holidays

Other housing services available

The Housing Options Team provides a free confidential service on a wide range of housing issues. These include

Problems with your landlord
What can be done if you need to leave your home because of threats of violence
Explaining legal rights and obligations of tenants and landlords
Advice about the housing register
Domestic violence
Temporary accommodation options

Our specially trained staff will give you help, support and practical advice. You can discuss your legal and housing options in confidence with someone who understands your problems.

We offer an appointment service. You can make an appointment by contacting the Team as above

If we can't help you, we will put you in touch with someone who can.